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SHIPPING AND RETURNS

PROCESSING and SHIPPING TIMES - Please allow 2 to 3 weeks turnaround time which includes worldwide shipping time. Every single order is custom made to guarantee gallery quality. 

WORLDWIDE shipping with FEDEX or CANADA POST - free insured shipping.

 

RETURN POLICY

Last Updated November 3, 2016

Any unused full-price merchandise purchased from INNERKOFLER photography may be returned for a full refund exclusive of shipping if received within 14 days of receipt of shipment.
Sale and items purchased with a discount applied are final. Refunds will not be issued for these items.

All returns must be requested by contacting studio@innerkofler.net prior to return shipment. Items sent for return or exchange must be in original condition. Please ensure returned items are packaged safely in either the original shipping box or a comparable carton. INNERKOFLER photography retains the right to deny returns on merchandise that is not received in salable condition. We cannot accept returns which are damaged or lost in transit or that are received after 14 days of receipt. When refunds are issued they will be applied to the original purchaser via the same method that payment was received, minus original shipping costs.

Return shipment costs are the responsibility of the customer except in the case of faulty merchandise.

If you have any questions or concerns about our return policy please email us at studio@innerkofler.net

INNERKOFLER photography, 168 Milverton Blvd, Toronto, ON, M4J 1V3 .

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